Processing times 

Once ordered, your item(s) will be shipped out between 3-7 business days. 

 

Shipping times

Shipping for all MTL purchase can vary by carrier; we ship through the USPS and UPS. 

At this time, any items shipping in the United States can be expected between 3-10 business days. Shipping times can still vary and do depend on the delivery and processing times at the facility, so please keep this in mind. 

Once an item ships, it is out of our hands.  We will try our best to give you the most accurate estimates as to when your items will arrive to you.

Once items are marked “delivered”, they are considered delivered for the purposes of refunds and cancellations. 

 

International orders (Canada)

Unfortunately, at this time, our site is unable to calculate the addition of necessary duty and import fees at time of purchase. Because of this, these fees are billed to the customer at time of delivery of your item purchased.

More Than Loved is not responsible for these fees at this time. These fees are the responsibility of the customer upon receipt of an item once delivered. By completing an order from our store, you, the customer, are responsible for these fees until further notice.

We are working on a resolution at this time and hope you can understand.

 

Returns and Exchanges

Due to the COVID-19 pandemic, we currently do not accept any returns or exchanges of any of our items at this time.  We hope that you will understand the risks that are involved with this process; the safety of our customers, as well as our company, is our main priority.

 

Any other questions? Concerns? 

Please contact us.  

We are more than happy to help you!